How it works
From “we need someone” to someone starting
How a seat gets filled, what is included, and what is optional, all up front. Month to month, with no long-term contract.
The process
Three steps, in order
Tell us about the seat
Share the work, the tools and the hours you need covered. We recruit in the Philippines and in Mexico, and the hours decide which.
Meet tested candidates
You interview a short list that has already passed testing and choose who gets the seat.
Your hire starts
They are employed in their own country through our employer of record (EOR) partner and work in your tools under your managers. You get one monthly invoice from Dokimo, month to month, with a 90-day replacement guarantee.
Testing
Tested on the real work first
Every candidate is tested on the real work before you meet them. People who can't do the job are filtered out before your interview, not in it. That is the point of paying someone else to recruit.
Where candidates come from
We recruit in two countries
Dokimo recruits in the Philippines and in Mexico, and the hours a seat needs decide which. Being close to US time zones does not clear a client on its own, so the limits in the guide on offshore techs and client contracts apply in both countries. The local rules in each country
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The Philippines
The Philippines doesn't change its clocks. It sits 12 hours ahead of US Eastern while the US is on daylight time, and 13 hours ahead from November to March. A Philippine workday falls in the US evening and overnight, so it suits seats that run after your day team logs off.
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Mexico
Central Mexico doesn't change its clocks. It runs one hour behind US Eastern in winter and two hours behind while the US is on daylight time, so a Mexico City workday lines up with most of the US business day. It suits seats that work live with your team.
What you are buying
What the monthly price covers
Every staff augmentation engagement covers these three things. The person works in your tools, so the licenses they need stay with you. See the starting prices
Hiring & placement
We find and test the people and put the best of them in front of you to interview. You choose who gets the seat.
People management
Onboarding, invoicing, time and attendance, and offboarding for the person we place. Their employment and payroll run through our employer of record (EOR) partner in their country. They report to your managers and take their work from your reporting line.
Month to month, with a replacement guarantee
There is no long-term contract. If a hire isn't working out in the first 90 days, we find a replacement at no extra cost.
Optional add-on
How security works when your staff work overseas
People worry about how security works when staff work overseas. It is a fair worry, and the Productivity and Security Suite is our answer. The person works inside a secure, US-hosted Microsoft Azure environment. It includes productivity monitoring that shows whether the person is working at their station through the day, disclosed to the person and written into their agreement. It is optional. It costs an extra $399 a month per person, and you can add it to a placement or leave it off.
Productivity and Security Suite
It is optional. It costs $399 a month per person, on top of the seat.
- A secure, US-hosted environment on Microsoft Azure that the person works inside
- Productivity monitoring that shows whether the person is working at their station through the day, disclosed to the person and written into their agreement
- Security for the digital workstation, managed by us
- Onboarding to the digital workstation, done by us
- Your reports in our dedicated client portal
Engagement models
Who employs the person, and who pays
Staff augmentation is our core model. The person works your account and reports to your managers. They are employed in their own country through our employer of record (EOR) partner, and you get one invoice from us. The two conversion models below are open to Tier 3 technical and technical management seats only, and to no seat in the administrative, finance and accounting, or sales and marketing practices.
Staff augmentation
The person works your account and only your account, reports to your managers, and sits in your reporting line. They are employed in their own country through Dokimo's employer of record (EOR) partner, which runs their payroll there, and you pay Dokimo one invoice.
Dedicated team
The same arrangement across a whole function rather than one seat: a multi-person pod hired to a single spec, working as a unit under your manager, with one Dokimo contact for the contract and one invoice.
Best for standing up an entire function, like an overnight rotation or a billing team.
Contract to hire
Tier 3 technical and technical management seats only. Start with the person placed through us on staff augmentation, then hire them directly once they have proven the fit.
Available for Tier 3 technical and technical management roles, and useful when the role is new or the bar is hard to describe on paper. We do not offer it for Tier 1, junior, administrative, finance and accounting, or sales and marketing seats.
Direct placement
For Tier 3 technical and technical management seats only, we will run the search and let you hire the person directly. Ask us for direct placement terms.
Available for Tier 3 technical and technical management roles. We do not offer it for Tier 1, junior, administrative, finance and accounting, or sales and marketing seats, including titles that read as management such as Account Manager.
Tell us about the seat you need filled.
Tell us the seat, the hours you need covered and the tools you run. We'll reply with questions and the next steps, not a pitch deck.