Where we recruit

The Philippines and Mexico, and the local rules that shape each seat

Dokimo recruits in two countries: the Philippines and Mexico. Each person Dokimo places is employed in their own country by Dokimo's employer of record (EOR) partner, under local law. That law sets rules on hours, night work, holidays, leave and year-end pay, and each rule changes how you plan a seat.

Your team directs the day-to-day work: your queue, your tools, your managers, and the hours you set. The employer side still follows local law, and those rules decide a lot about coverage. A seat on US daytime hours in Manila is a night job, and a night shift in Mexico can't run as long as a day shift.

Tax and contribution details sit with Dokimo's EOR partner as the employer, so this page leaves them out. Local rules change, so treat this page as a planning guide, not legal advice.

A local 9 to 5, in US time. Summer means while the US is on daylight time.
Local 9 to 5 in US Eastern, summer US Eastern, winter US Pacific, summer US Pacific, winter
Manila, the Philippines 9pm to 5am 8pm to 4am 6pm to 2am 5pm to 1am
Mexico City, Mexico 11am to 7pm 10am to 6pm 8am to 4pm 7am to 3pm

The Philippines

A workday that falls in the US night

The Philippines runs on UTC+8 all year. That puts it 12 hours ahead of US Eastern during US daylight time and 13 hours ahead in standard time. A Manila 9 to 5 is 9pm to 5am Eastern in summer and 8pm to 4am in winter. That makes a Philippine seat a natural match for overnight and after-hours work on your queue. A seat on your US daytime hours works too, but the person is working through the Manila night.

  • An 8-hour day and one rest day a week

    The usual Philippine workweek is 8 hours a day and 48 hours a week, with one day set aside as a rest day. Hours beyond the standard workweek are usually paid at a higher rate.

  • Night hours earn a night differential

    Every hour worked between 10pm and 6am earns a night differential, an extra tenth of the hourly rate. When hours beyond the standard day fall at night, the differential is figured on the higher rate for those hours.

  • About 18 public holidays, some set each year

    The Philippines has about 18 public holidays, depending on the region. Regular holidays repeat every year. Special non-working holidays are decided by the President in the last quarter of the year before. Work on either kind of holiday earns extra pay. For your seat, a year's holiday calendar isn't final until late in the year before, so plan coverage for those days once it's published.

  • A floor of 5 paid leave days a year

    Philippine law gives at least 5 days of paid service incentive leave for every 12 months of service, and the person can use them as vacation or sick days. Employment contracts often grant more than that floor. For your seat, expect planned time off plus the odd sick day. Decide who works the queue when the person is out, because a single seat has nobody behind it.

  • Long leaves for new parents

    Maternity leave runs 105 calendar days, or 120 for single mothers, and a mother can add 30 more days without pay. She should tell the employer about the leave at least 30 days before it starts. Fathers get 7 days of paid paternity leave. For your seat, a maternity leave means three and a half months or more without that person, so use the notice to line up coverage before the leave begins.

  • The 13th-month payment

    Every employee in the Philippines with at least a month of work is entitled to a 13th-month payment. It equals one twelfth of the year's salary, prorated for anyone with less than a year of work. It's usually paid in December, or split with half paid in June. It's mandatory and separate from any Christmas bonus an employer chooses to give. It's built into the monthly rate.

Seats in the Philippines run from $1,500 a month. You provide the licenses the seat needs. The role and the level change the price, and the pricing page shows the price for each. See pricing

Mexico

A workday inside the US business day

Central Mexico, including Mexico City, runs on UTC-6 all year and hasn't changed its clocks since 2022, though a few border cities still do. It sits 2 hours behind US Eastern during US daylight time and 1 hour behind in standard time. A Mexico City 9 to 5 is 11am to 7pm Eastern in summer and 10am to 6pm in winter, or 8am to 4pm Pacific in summer and 7am to 3pm in winter. That's a close match for a seat that works beside your US team during the day.

  • Night shifts are shorter by law

    Mexican labor law treats 6am to 8pm as daytime and 8pm to 6am as night. A day shift can run up to 8 hours, a night shift up to 7, and a mixed shift up to 7.5, as long as less than 3.5 of its hours fall at night. For an overnight seat on your queue, plan around a 7-hour shift. A longer after-hours window usually takes more than one person.

  • A 48-hour week, with extra pay for Sundays

    The standard week in Mexico is 48 hours: six days of 8 hours and one rest day. Hours past 48 in a week are paid at a higher rate. Working on a Sunday earns extra pay on top of the standard salary.

  • Seven national public holidays

    Mexico observes seven public holidays. Four have fixed dates: New Year's Day (January 1), Labor Day (May 1), Independence Day (September 16) and Christmas Day (December 25). Three fall on Mondays: Constitution Day (first Monday of February), Benito Juarez Day (third Monday of March) and Revolution Day (third Monday of November). Only New Year's Day and Christmas line up with US federal holidays, so plan coverage for the other five.

  • Vacation starts at 12 days and grows

    Paid vacation in Mexico grows with years of service. The person gets 12 days in the first year, rising by 2 days each year to 20 days in year five. Vacation days can't be swapped for pay, and the employer has to grant the full time off. For your seat, plan coverage for the whole allowance every year, and expect it to get longer as the person stays.

  • Twelve weeks of paid maternity leave

    Maternity leave in Mexico is 12 paid weeks: 6 weeks before the birth and 6 after, or 4 before and 8 after if the employee chooses. It can run longer after a difficult delivery or when the baby needs hospital care. Fathers get 5 working days of paid paternity leave. For your seat, a maternity leave means about three months without that person, so line up coverage well before it starts.

  • The aguinaldo, Mexico's year-end payment

    Every employee in Mexico is owed an aguinaldo, a mandatory Christmas bonus of at least 15 days of salary. It's paid before December 20 and prorated for anyone who didn't work the full year. Many employers pay more than the 15-day floor. The legal aguinaldo is built into the monthly rate.

Seats in Mexico run from $2,050 a month. You provide the licenses the seat needs. The role and the level change the price, and the pricing page shows the price for each. See pricing

In both countries

What stays the same in both countries

  • Dokimo's EOR partner employs the person in their own country, under local law and on local payroll.

  • You provide the licenses the seat needs, as you would for any tech on your team.

  • Every candidate is tested on the real work before you meet them, and you interview and choose who gets the seat.

  • The monthly price covers the person's pay and the employer costs local law requires, including year-end pay, their employment through Dokimo's EOR partner, finding and testing candidates, and one monthly invoice.

  • The price depends on the role and the level, and the pricing page shows it for each.

  • Month to month, with no long-term contract.

  • If a hire isn't working out in the first 90 days, we find a replacement at no extra cost.

  • The secure remote workstation is optional in both countries and priced separately.

  • Seats in both countries are remote, so neither covers on-site work or deskside visits, and which client environments a seat may touch is your call under your own agreements.

These rules come from the EOR partner's country guides as of September 2026.

Questions

Choosing a country

Should my seat be in the Philippines or Mexico?

Start with the hours the seat has to work. Mexico City is 1 or 2 hours behind US Eastern, so a Mexico City 9 to 5 is 11am to 7pm Eastern in summer and 10am to 6pm in winter. That suits a seat working beside your US team. Manila is 12 or 13 hours ahead of Eastern, so a Manila 9 to 5 is 9pm to 5am Eastern in summer and 8pm to 4am in winter. That suits overnight work on your queue.

Do holidays in the Philippines and Mexico match US holidays?

Mexico observes seven public holidays. Only two of them, New Year's Day and Christmas, fall on US federal holidays. The Philippines has about 18 public holidays, depending on the region. Some of them are set by the President late in the year before. The person is employed under local law through Dokimo's EOR partner, so plan coverage around the local calendar. Check it before each year starts.

How do night shifts work in the Philippines and Mexico?

In Mexico, night hours run from 8pm to 6am, and a night shift can last up to 7 hours instead of the 8 allowed in the day. In the Philippines, every hour worked between 10pm and 6am earns a night differential, an extra tenth of the hourly rate. In both countries, one seat can't cover every hour, so a full overnight rotation takes several people.

Set the hours first, then pick the country

Tell us the seat, the hours you need covered and the tools you run. We'll reply with questions and the next steps, not a pitch deck.

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