For MSPs
Guides for MSP owners: cost, after-hours cover and client contracts
The questions an MSP owner asks before hiring offshore: what it costs, what covers the after-hours gap, and which client environments a remote tech can touch.
Staffing for MSPs
MSP staffing agency for service desk, NOC, security and back-office seats. Dedicated remote staff from $1,500 a month.
MSSPs & security teams
Staffing for MSSPs and MSP security teams: remote SOC analysts, security engineers, vulnerability management and GRC seats, matched to your rotation.
After-hours coverage
MSP after hours support is a staffing problem. See what a rotation takes, how overnight NOC, service desk and security differ, and which option fits your MSP.
Offshore techs & client contracts
Can an MSP use offshore techs? It depends on each client's contract, data and insurance. Some environments are closed to it. Here's what to settle first.
Tell us about the seat you need filled.
Tell us the seat, the hours you need covered and the tools you run. We'll reply with questions and the next steps, not a pitch deck.