For candidates
Work with a recruiter who answers
Every role we recruit for is an open position at a real company. Dokimo is built for MSPs and MSSPs and fills the same seats for other US companies too. You are employed in your own country through our employer of record partner, and you work as part of the hiring company's team, in its tools and under its managers. You will be told where you stand, either way.
What you get
What we owe you
Real roles with real companies
Every role we recruit for is an open position at a named company.
You are told where you stand
A decision, either way, rather than silence. If we are not moving forward we say so, and we say why.
Paid on time, in full
You are employed in your own country through our employer of record partner, on a local employment contract and local payroll. Getting paid should never be something you have to chase.
A career, not a placement
We stay in touch after you start. When you are ready for the next step, you are already known to us.
Roles
What we recruit for
If your title is not on this list but the work is close, get in touch anyway. Dokimo recruits in the Philippines and in Mexico, and some seats run outside local daytime, so check the hours on a role before you apply.
Technical Talent
Service Desk & NOC
The seats that answer the queue and watch the alerts. Remote only: no deskside visits, no racking, no cabling.
- Service Desk Technician (Tier 1 to 3)
- NOC Technician
- Microsoft 365 Administrator
Technical Talent
Systems, Network & Cloud
Engineers for servers, firewalls, identity, and cloud tenants.
- Systems Administrator
- Network Engineer
- Cloud Engineer (Azure / AWS)
- Backup & Disaster Recovery Specialist
Technical Talent
Cybersecurity
Detection, response, and governance seats for MSSPs and the security side of an MSP.
- SOC Analyst (Tier 1 to 3)
- Security Engineer
- Incident Responder
- Vulnerability Management Analyst
- GRC & Compliance Analyst
- Identity & Access Engineer
- Security Operations Coordinator
Technical Talent
Projects & Onboarding
The people who move a new client from signed agreement to fully onboarded, and keep project dates from slipping.
- Project Manager
- Technical Project Coordinator
- Implementation Consultant
- Business Analyst
Technical Talent
Automation & Platform
Scripting, automation, and integrations that take repeat work off your techs.
- DevOps & Platform Engineer
- Automation & Scripting Engineer (RMM / PSA)
- Integration Engineer (PSA, RMM, and billing tools)
Administrative Talent
MSP Operations
The back-office work that keeps a service business billable. Coordination, documentation and reporting seats, not engineering. These seats have no administrative access to client environments, no credential or password vault access, no alert triage or incident work, and no scripting or integration build-out.
- PSA Administrator & Ticket Hygiene Specialist
- Dispatch & Service Coordinator
- Client Onboarding & Offboarding Coordinator
- Client Reporting & vCIO Support Analyst
- Revenue Assurance & Billing Reconciliation Analyst
- Security Awareness Training Program Coordinator
- Knowledge Base & Documentation Lifecycle Specialist
Administrative Talent
Client Experience
Answer the queue, keep clients informed, and close the loop. Quality auditing writes findings only. Coaching, performance, and discipline stay with your managers.
- Customer Service Representative
- Client Success Coordinator
- Inbound Support Agent
- Quality Assurance & Call Auditing Analyst
Administrative Talent
Executive & Office Support
Protect your leadership team’s calendar, inbox, and follow-through. Contract work here is administration against your templates and playbook. It is not legal advice, and anything off-playbook escalates to your counsel.
- Executive Assistant
- Office Assistant
- Administrative Coordinator
- Scheduling & Calendar Coordinator
- Contract Administration Coordinator
Finance & Accounting Talent
Billing, Revenue & Spend Operations
The seats that keep what was sold, what gets billed, and what gets spent lined up, plus the person who administers the accounting platform itself. These seats maintain data and configuration; they do not commit money. None presses send on an invoice run, signs or commits a purchase or renewal, or holds a stored payment credential. Rate, permission, and configuration changes are prepared and documented by the specialist and applied by a named person on your side, with the change logged. Revenue policy conclusions and technical memos stay with your CPA.
- Recurring Billing & Agreement Reconciliation Specialist
- Billing & Invoicing Specialist
- Revenue Operations Analyst (Quote-to-Cash)
- Revenue Recognition Support Specialist (ASC 606)
- Procurement & Purchasing Assistant
- Subscription & SaaS Spend Administrator
- Expense Report Audit Analyst
- Financial Systems Administrator (ERP / Accounting Platform)
Finance & Accounting Talent
Transaction Processing, Cash & Payment Controls
The daily money seats: invoices in, receipts applied, payroll prepared, records kept. Preparation and record-keeping only. None of these seats initiates, approves, or releases a payment, wire, transfer, or payroll run, and none holds a bank credential or signature authority. Write-offs, credit memos, refunds, bank or remit-to changes, and payment release stay with a named approver on your side.
- Accounts Payable Specialist
- Accounts Receivable & Collections Specialist
- Bookkeeper
- Payroll Administrator
- Cash Application & Bank Reconciliation Analyst
- Vendor Master Data & Payment Controls Specialist
- Cash Forecasting & Working Capital Analyst
Finance & Accounting Talent
Close, Controllership & Reporting
The monthly close, the schedules behind it, and the reporting that comes out of it. The specialist prepares; you review, approve, and post. No seat approves its own work, posts without documented review, or holds payment, signature, or filing authority. Audit, review, and compilation opinions, technical accounting conclusions, and statutory filings stay with your US firm.
- Month-End Close Accountant
- Balance Sheet Reconciliation Specialist
- Project & WIP Accounting Specialist
- Intercompany & Consolidation Accounting Specialist
- Fixed Asset & Inventory Accounting Specialist
- Financial Reporting Analyst
- Budgeting & Forecasting Analyst
- Business Operations Analyst
Sales & Marketing Talent
Sales Development & Inbound Response
Front-line pipeline seats that research, qualify, respond, and book meetings. That is the whole of their authority. Pricing, discounts, concessions, and any service commitment stay with a named owner on your side. Where these seats call or text US contacts, you supply the platform, caller ID, list, and script, and your calling and recording compliance remains your obligation.
- Sales Development Representative
- Appointment Setter
- Inside Sales Representative
- Lead Research Analyst
- Live Chat & Web Form Response Specialist
- Inbound Lead Response & Routing Specialist
Sales & Marketing Talent
Account, Renewal & Deal Operations
Support and operations seats that prepare, build, file, and maintain. They hold no pricing, discount, concession, or signature authority, release no formal contract or renewal notices, and control no bank, rebate, or vendor fund account. A named owner on your side approves and signs. Where they touch suppression fields, vendor claims, or customer data, the legal determination stays with you.
- Account Coordinator
- Renewals Coordinator
- Proposal & Quote Coordinator
- CRM Administrator
- Presentation & Deck Designer
- Sales Data Enrichment & List Hygiene Analyst
- Channel & Vendor Marketing Coordinator
Sales & Marketing Talent
Marketing & Content Production
Execution seats working inside your own platforms against your approved messaging. They do not publish, spend, or commit without your approval, never hold your payment details, and never make security, compliance, or performance claims you have not signed off. Advertising, email consent, and record-keeping compliance stay with you.
- Marketing Coordinator
- Marketing Automation & Email Operations Specialist
- Paid Media Campaign Specialist
- Social Media & Community Manager
- Content Writer & Editor
- SEO Content Specialist
What to expect
The testing is real, and that is good for you
You will be tested on the real work for the role, not forwarded blindly. That takes longer, and it means the client already knows you can do the work before you meet them. You will be told where you stand when it is done, whether the answer is yes or not yet.
Tell us what you are good at
Send us your background, the kind of work you want next, and the hours you can cover. If there is a fit now we will say so; if there is not, we will keep you on file and tell you that too.